Privacy Policy

Effective Date: January 18, 2025

At NivoTireBike, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines the types of personal data we collect, how we use it, and the measures we take to protect it. By using our website, nivotirebike.com, and engaging with our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect two types of information from you when you interact with our website: personal information and non-personal information.

  • Personal Information: This includes your name, email address, phone number, billing and shipping addresses, payment details, and any other information you provide to us during account registration, checkout, or customer support interactions.

  • Non-Personal Information: This refers to data collected automatically when you visit our website, such as your IP address, browser type, operating system, pages viewed, time spent on the site, and other browsing activities. This helps us enhance your experience and understand how our website is used.

2. How We Use Your Information

We use your personal information for various purposes, including but not limited to:

  • Order Processing: To process and fulfill your orders, including shipping and delivering products, and providing order-related updates.

  • Customer Support: To respond to your inquiries, address issues, and provide you with relevant product recommendations or troubleshooting assistance.

  • Marketing: With your consent, we may use your email address to send promotional emails, newsletters, and special offers. You can opt out of these communications at any time by following the unsubscribe instructions in the emails.

  • Improving Our Services: We analyze the non-personal information we collect to understand customer preferences, improve our website’s functionality, and optimize your shopping experience.

3. How We Protect Your Information

At NivoTireBike, we implement industry-standard security measures to protect your personal data. We use Secure Socket Layer (SSL) encryption to safeguard your payment details during transactions. Additionally, our systems are regularly updated and monitored to prevent unauthorized access to your data.

However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security. By using our website, you acknowledge and accept the inherent risks.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with third-party service providers who assist in fulfilling your orders, processing payments, or delivering customer support. These third parties are obligated to keep your information confidential and secure.

In certain circumstances, we may be required to disclose your personal information in response to lawful requests by public authorities, such as in cases of national security or legal compliance.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and improve site functionality. You can control cookie settings through your browser, but please note that disabling cookies may affect your experience on our website.

We also use analytics services, such as Google Analytics, to track user activity and generate insights that help us improve our website’s performance.

6. Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correct: Request correction or updates to any inaccurate or incomplete information.
  • Delete: Request the deletion of your personal data, subject to certain limitations.
  • Opt-Out: Unsubscribe from promotional communications at any time.
  • Withdraw Consent: Withdraw your consent for data processing where applicable.

To exercise these rights, please contact us using the details provided below.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete such information as soon as possible.

8. Third-Party Links

Our website may contain links to third-party websites for your convenience or reference. We are not responsible for the content or privacy practices of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. By continuing to use our website after the changes have been made, you agree to the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

  • Street: 835 61st Hwy, Jackson, Louisiana
  • Phone: (225) 286-5301
  • Email: info@nivotirebike.com
  • Website: nivotirebike.com